How we look after your information

Introduction

Wattle Tree Lodge respects your privacy. This policy explains how we collect, use, store and disclose personal information when you enquire about or stay at our furnished rooms at 66 Etwell Street, East Victoria Park WA 6101.

What we collect

We may collect your name, phone number, email address, preferred move-in date, and any other details you choose to provide when you contact us about a room. If you become a resident, we may also collect identification, emergency contact details and payment information required for your tenancy.

How we collect information

Information is collected directly from you via email, phone, in-person viewings, or any enquiry form you complete. We do not collect personal information without your knowledge.

Why we use your information

• To respond to enquiries and arrange viewings.
• To process applications and manage tenancies.
• To communicate important information about your stay.
• To comply with legal and regulatory obligations.

Disclosure

We do not sell or rent your personal information. We may share it with trusted service providers (such as property management software, accounting, or legal advisers) only when necessary to operate the lodge, and only where they agree to keep it confidential and secure.

Storage and security

We keep your information in secure systems with access limited to those who need it. We retain records only for as long as required by law or as reasonably necessary for our business purposes.

Access and correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us through the booking form on this website. We will respond within a reasonable timeframe.

Cookies and analytics

Our website does not use tracking cookies or third-party analytics. If this changes in the future, we will update this policy and notify you.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact us

If you have any questions about this policy or how we handle your information, please contact us through the booking form on this website.